BT Broadband Voice www.bt.com/btbroadbandtalk Review

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★★★☆☆
2.5
40.0% of users recommend this
  • Ease of Set Up

  • Voice Clarity

  • Connection

  • Value For Money

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growmore's review of BT Broadband Voice www.bt.com/btbroadbandtalk

“While calls are free to landlines, the cost is based...”

★★★★☆

written by growmore on 22/07/2009

While calls are free to landlines, the cost is based on a monthly charge for all of the services. BT Broadband Voice is more expensive than other providers, but I find it is convenient. I was going to opt for their contract, but when they said that it would automatically be renewed each year for a further 12 months, I declined to go onto contract, I therefore pay apremium each month. I am tempted to move elsewhere, but the hasstle versus the saving just isn't at the tipping point.



BT made a real hash of changing their security provider from Norton to McAfee - took me hours to get McAfee installed on my three computers, and the first call to their helpline was just dreadful with them unhelpfully saying that I needed to raise the matter with my computer supplier. The second call (after I had gone some time without any security) was with someone who knew their stuff.

  • Value For Money

  • No, it's a monthly subscription

    Free

  • Ease of Set Up

  • Voice Clarity

  • Connection

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Lhqcxg1's Response to growmore's Review

Written on: 18/08/2010

Told me what I wanted to know.

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