written by growmore on 22/07/2009
While calls are free to landlines, the cost is based on a monthly charge for all of the services. BT Broadband Voice is more expensive than other providers, but I find it is convenient. I was going to opt for their contract, but when they said that it would automatically be renewed each year for a further 12 months, I declined to go onto contract, I therefore pay apremium each month. I am tempted to move elsewhere, but the hasstle versus the saving just isn't at the tipping point.
BT made a real hash of changing their security provider from Norton to McAfee - took me hours to get McAfee installed on my three computers, and the first call to their helpline was just dreadful with them unhelpfully saying that I needed to raise the matter with my computer supplier. The second call (after I had gone some time without any security) was with someone who knew their stuff.
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Lhqcxg1's Response to growmore's Review
Written on: 18/08/2010
Told me what I wanted to know.