Compass Ralley 524 Review

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  • Comfort

  • Practicality

  • Value For Money

mwoodssg12's review of Compass Ralley 524

★★★★★

“The Compass Ralley 524 is a great looking caravan....”

Written on: 08/05/2009 by mwoodssg12 (3 reviews written)

Good Points
Looks. Trim. Shower. Towing manners. Great van overall

Bad Points
Water from wheel through floor vent under oven

General Comments
The Compass Ralley 524 is a great looking caravan. Tows much better than our previous Alko chassis van. Only problem so far - the floor vent in the under oven cupboard is right behind the wheel and the dirty road water sprays up into it. Explorer have supplied a DIY vent cover solution for us to fit.

  • Value For Money

  • 2009

    Year Manufactured

  • 4

    Berths

  • from new

    Length of ownership

  • Comfort

  • Practicality

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Mwoodssg12's Response to mwoodssg12's Review

Written on: 03/05/2012

Update May 2012 - Since writing this review this caravan has been riddled with faults. The veneers came off of the cabinet doors (doors replaced after three other faulty sets), the cabinets came away from the walls (back to Elddis for strengthening work), the rear blind fell off, the gas locker door fell off, the front window has been replaced (twice), the microwave blew up, the veneers came off of the furniture, the gas fire stopped working and now, to cap it all, we have damp in the front of the caravan. All of these issues have or are being resolved by our local long suffering but determined dealer and by a trip back to Elddis. Elddis wriggled over the damp (3 years into a 5 year warranty) because the service had been carried out when the caravan was 3 years and 3 days old and not just 3 years old but have authorised the remedial work.

It is still a great looking van, tows well, and ticks all of the boxes for us. As long as Elddis continue to support it we will persevere.

Why Elddis cannot address their build quality and aftersales issues I do not know. They produce a great product but in our case have been let down by their poor quality control at the factory and by hopeless aftersales support.

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