Carphone Warehouse Review
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“Girlfriend takes out a phone contract with Carphone...”
★☆☆☆☆
written by davidg117 on 03/03/2009
Good Points
none
Bad Points
rude staff
incompetent staff
Shop in very bad condition!
General Comments
Girlfriend takes out a phone contract with Carphone Warehouse, buys insurance. Staff nice as pie as they sell her the phone!
After a week phone is faulty... Girlfriend takes phone back into shop and is accused of lying! "there is no way you got that here".
"do you think we are stupid".
It turns out that a member of staff scanned the wrong phone so therefore insurance does not cover her as HE scanned the wrong phone.
They reccomend the ombudsman as there is nothing they can do.
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Themaninthevan2001's Response to 445132_davidg117's Review
Written on: 05/05/2009
that sounds really Bad, are you serious because i've worked in a couple of phone shops before but this sounds disgusting. they scanned the Wrong phone that couldn't of happen how is that possible though. you Buy a phone and they scan it and give you paper work back that's confused me surely
477667_Simmo7's Response to 445132_davidg117's Review
Written on: 13/08/2009
they talking rubbush go to consumers direct u are covered under sales of goods act