La Grolla, Upminster Review

Bad Points
we experienced a 75 minute wait between starters being cleared and main course arriving

General Comments
We visited La Grolla restaurant on Saturday. First impressions were good, service was initially attentive, there was a good wine list and the starters were tasty and quickly served. However after waiting an hour and a quarter we asked about our main course was and seemed to be told 'we're very busy' with no apology. These main courses were decidedly average (the veal milanese was supposed to be served with spaghetti arrabiata i.e. spicy sauce, which seemed disappointingly bland to me and the sea bass fillets were not as good as I had expected). What was really upsetting was the attitude of one member of staff when we queried the long wait. We would not be rude enough to pay less than the bill but in my opinion an apology and some sort of recgonition to our problem was all that we would have needed.