Yarmouth, Norton Grange Resort Review

Click here if this is your business
Yarmouth, Norton Grange Resort
★★☆☆☆
2.1
27.0% of users recommend this

ruralretreat's review of Yarmouth, Norton Grange Resort

“I have been here to Norton Grange Resort twice, and my...”

★★☆☆☆

written by ruralretreat on 29/01/2009

Good Points
Our accommodation was not too bad, but we did pay to upgrade. Some of the staff are very helpful.

Bad Points
Bar prices are unbelievably expensive. Considering that the majority of people have their evening meal and are there for the evening, unless you are planning to go out in a car.
I was not very impressed with the attitude of one of the reception staff. When we checked in we brought it to their attention that they had booked us on the wrong ferry going back, not leaving from yarmouth, which we had asked for and was stated on our confirmation. By the time the ferry was sorted we had to be on it at 8.45am on the friday morning, so you can imagine what a rush it was.

General Comments
I have been here to Norton Grange Resort twice, and my mother has been here on numerous occasions.

I think that the length of service time for the evening meals should be longer, so that everyone is not queuing up at the same time. The food was good, but i think that having mainly roast meats can be a little boring. As a chef myself, and being in the catering industry over 20 years, I do know how hard it is to cater for so many people with different tastes and requirements, but i still think that the menu should be looked at.

Unfortunately we will not be going back there. I feel that it is not value for money.

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0