Meeting House Kennels, Cottered Review

Good Points
Most staff are friendly

General Comments
I felt that one member of staff I dealt with at Meeting House Kennels acted like a child when I refused to pay a one night, £20 supplement for New Years Eve. I booked my 2 greyhounds in with the Kennels about 2 months ago. I was told then that they were not open on New Years day so I would have to book then in for 2 nights and pick them up on the 2nd Jan. I wasn't happy being made to keep them there for an extra night but all local kennels were full. One must assume that they have staff working over New Year otherwise the dogs would starve so why they wouldn't let the owners collect them mystifies me. When I dropped them off on New Years Eve I was told that due to customer complaints they had decided to open New Years Day until midday so I decided to collect the dogs then. When I turned up at 11.30 I was told that I had to pay an £20 supplement to cover them being there over New Year. I was never told that when I booked so disputed the additional cost. The staff member then appeared rude towards me and told me that their staff had to work over New Year and most kennels charge a week for New Years Eve boarding!! They then commented that I had collected the dogs early as I had originally booked them in until 2nd Jan. Like I had a choice!!

Would I recommend them? Definitely Not!