Air Asia Review

Click here if this is your business
★★☆☆☆
1.8
27.0% of users recommend this
  • Flight on time?

  • Customer service

  • Comfort on flight

  • Quality of Entertainment

  • Quality of food

  • Value For Money

Click here if this is your business

Guest's review of Air Asia

“My first flight was canceled. I re booked and this...”

☆☆☆☆☆

written by on 31/12/2008

Good Points
None

Bad Points
Bad customer service. No money back if they don't fly their planes....on and on

General Comments
My first flight was canceled. I re booked and this flight was also canceled. They tried to male me re book I said no give me my money back if you can't fly me when you promised...guess what? They were very resistant and told me I couldn't get my money back for the return fair just the going out fair? So I buy a return flight....they cancel my outward bound flight twice and when I ask for return fair the only want to give me half......greedy horrible customer service..choose a different airline with better values.....

  • November 2008

    Flight Date

  • thailand to Singapore

    Flight From - To

  • Economy

    Ticket class

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0