Air Asia Review

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★★☆☆☆
1.8
27.0% of users recommend this
  • Flight on time?

  • Customer service

  • Comfort on flight

  • Quality of Entertainment

  • Quality of food

  • Value For Money

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Guest's review of Air Asia

“Customer Services? In my experience there aren't any....”

☆☆☆☆☆

written by on 19/12/2008

Good Points
none

Bad Points
see below

General Comments
Customer Services? In my experience there aren't any. Made my booking ages ago for 5 flights with Air Asia - unfortunately when I log in it says I have no flights booked... hmm. Air Asia did not answer my emails. I've now been trying to ring customer services for 8 days but cannot get through. I'm currently on hold again and have been for 40 minutes and am wondering if there's actually anyone at the call centre or if this is just another waste of time and money.

  • Not Set! Not Set!

    Flight Date

  • Not Set! Not Set!

    Flight From - To

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Andjohn2000's Comment

Written on: 21/12/2008

I found this review helpful because it happend to me too

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