Books Direct www.booksdirect.co.uk Review

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mikesreview's review of Books Direct www.booksdirect.co.uk

☆☆☆☆☆

“Right. We signed up cos u could get free PC security...”

Written on: 02/12/2008 by mikesreview (1 review written)

Right. We signed up cos u could get free PC security on a cheapo PC I bought. My wife paid about £3 or £4 for a couple of books. These never arrived although the money was taken. This was about 2 months ago, maybe a bit more. That was the last she heard of it apart from being bombarded with emails about 5 a day, everyday. Last week a random book (not one she'd ordered) arrived through the post, with an invoice for about £10. It also stated if we didn't want the book, to return it at a cost to her of £3. We went online, and found that my wife hadn't even activated her account, so there was no way to deselect herself from being sent these books and emails. Aaaargh. Trying to phone them on the 0844 number they provide just keeps you on hold, although we had a minor victory, beating the "queue" system by calling their landline directly which was answered immediately- found the number on saynoto0870.com.

To be fair, we finally got through, and the guy says he has cancelled our account. We'll see. He's gonna send a label to send the book back for free too.

Also, part of the deal with them is to buy 2 books per year at full price. Although there are only a few books they deem to be at full price that count.

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