Air Asia Review

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★★☆☆☆
1.8
27.0% of users recommend this
  • Flight on time?

  • Customer service

  • Comfort on flight

  • Quality of Entertainment

  • Quality of food

  • Value For Money

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Guest's review of Air Asia

“Good points, nothing, looks cheap, but only until they...”

★☆☆☆☆

written by on 17/09/2008

Good points, nothing, looks cheap, but only until they hit you with all the hidden fees. Bad points, in my opinion bad airline, they try to nickel and dime you at every step. Very poor service. When you book your ticket, they don't notify you of the fact that they don't carry your luggage for free, maximum weight is 15 Kg total and you have to pay $15 for each extra kilo of your luggage.

  • September 2008

    Flight Date

  • Bangkok to Shenzen

    Flight From - To

  • Economy

    Ticket class

  • Flight on time?

  • Customer service

  • Comfort on flight

  • Value For Money

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Saurabhnanda's Comment

Written on: 24/09/2008

It's true that they charge for checked in baggage. However, this fact is clearly mentioned on their website. They allow you to carry hand baggage up to 7kgs (with size restrictions). I think this is a reasonable deal - you can't expect the world with such cheap tickets.

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