John Lewis www.johnlewis.com Review

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★★☆☆☆
2.4 / 5
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  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of John Lewis www.johnlewis.com

★☆☆☆☆

“Waited 2 weeks for a black electric cooker from...”

Written on: 07/08/2008

Good Points
Good website

Bad Points
I experienced dreadful service, delivery, customer service.

General Comments
Waited 2 weeks for a black electric cooker from www.johnlewis.com. They delivered a stainless steel gas cooker.

Seemed to drag their heels sorting out the mess. Have to now wait for a further 2 weeks for a delivery slot. I feel they have made no attempt to rectify the situation.

  • Average

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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