Great Universal Review

“They've introduced a 28 day billing process rather...”

Written on: 29/07/2008 by katkin2 (1 review written)

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General Comments
They've introduced a 28 day billing process rather than a fixed monthly payment date which means if you pay in instalments now, your monthly payment date is never fixed (not very helpful if you are salaried). Also, in my experience I have found them to be inflexible when I asked them to fix my payment date and seemed quick to threaten to charge additional admin fees for late payment.



I feel that for a mail order company to treat me, a long-standing customer, like this after many years of custom, I think this is pretty poor.