Jetline Travel Review

Good Points
None!

Bad Points
Lack of customer service
Lack of detailed information
Booked the most rubbish hotel room which Jetline then refused to upgrade it

General Comments
I would never use Jetline travel again, and would advise anyone thinking of booking a holiday to go elsewhere. The customer service is very poor. I booked a 2 week stay in Antigua to find I have been allocated a substandard room with no air-conditioning, TV or bath!



Jet line didn't explain this at the time of booking, and when I finally did get hold of them, after making several calls which I never got a return to and then refused to change it.



Now I have found out that as this is not a package holiday, which as far as I remember again was never explained to me it will cost me nearly 1/3 of the total holiday cost to cancel.