Star Tours UK Review

Star Tours UK
★★★★☆
4.2
87.0% of users recommend this

gakhan's review of Star Tours UK

“As one of the passengers (American National) was not...”

★★★★☆

written by gakhan on 12/07/2008

Good Points
Excellent Hotels, Indian Food and Tour Manager (Sharouqh)

Bad Points
Booking Staff must be trained to check the travel documents of all the passengers before making booking and also provide comprehensive information about the tour and its schedule lest they should not experience any difficulty in all aspects. At London, Hotel accommodation was changed without proper notice.

General Comments
As one of the passengers (American National) was not holding valid Entry Visa for UK, the trip from Calais to Dover got delayed and thereby we missed the last train to Manchester at 11.30 p.m.. Consequently, I had to check in a nearby hotel at a cost of 95 Sterling Pound and buy fresh tickets at a cost of 122 Sterling Pound (wife & myself) for our journey to Manchester the next morning. The whole enjoyment of the tour got disturbed because of this unpleasant experience. Thankfully, I had funds to meet this expense.

  • Customer Service

  • Value For Money

  • No

    Have you booked through this tour operator before?

Michael Jennifer's Response to gakhan's Review

Written on: 07/05/2009

As an American Citizen, you do not need visa for any European Countries.

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