John Lewis www.johnlewis.com Review

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★★☆☆☆
2.4 / 5
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  • Customer Service

  • Quality of website

  • Value For Money

rakshasi's review of John Lewis www.johnlewis.com

★★★★★

“i ordered a fridge online from www.johnlewis.com which...”

Written on: 04/07/2008 by rakshasi (2 reviews written)

Good Points
excellent service
excellent customer care
competitive prices

Bad Points
none

General Comments
i ordered a fridge online from www.johnlewis.com which was delivered in two days. a couple of days after i had been using it, i noticed a large scratch near the base which i had missed when unpacking it.
i was hesitant to call as i had not reported it as soon as i had unpacked it - but as soon as i did, they apologised and replaced it with a new model in two days!
excellent service on all counts - i would go back to them just for their customer service!

  • refrigerator

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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