Whirlpool S25BRSS31 Review

Click here if this is your business
★★☆☆☆
1.5 / 5
20% of users recommend this
Click here if this is your business
  • Ease of Use

  • Durability

  • Style

  • Service & Support

  • Value For Money

Guest's review of Whirlpool S25BRSS31

☆☆☆☆☆

“I purchased a whirlpool S25BRSS31 american side by...”

Written on: 01/07/2008

Good Points
Looks good.

Bad Points
Extremely poor customer service.

General Comments
I purchased a whirlpool S25BRSS31 american side by side in October 2006.

I had it 6 weeks when it started to leak water from the ice dispenser. After waiting for 35 mins on the phone to book in repair, i had to wait 3 weeks for an engineer to repair it. It had a new ice dispenser put in, 7 days later it leaked again.

This continued and after 5 repairs for the same complaint, I demanded a new appliance, which whirlpool agreed to as they failed to fix the problem.

Within 4 months of receiving the replacement appliance, the same fault occurred, ice dispenser leaked again.

I have had 4 repairs all with the same fault as the first time.

Now whirlpool are saying this is an uncommon fault.

I am in the process of taking legal action,as i have had to replace my kitchen floor twice in two years because of the amount of leaks i have had over the past two years.

I would not buy a box of tissues if whirlpool made them, nevermind a fridge freezer.

  • More than 1 year

    Owned Product For:

  • Ease of Use

  • Style

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0