Alliance & Leicester Mini Cash ISA Review

Alliance & Leicester allowed me to invest twice the maximum sum allowed in a savings account for a year before I realised my stupid mistake and challenged them as to why I had had no message warning me of the potential loss of interest. I said it was their duty to customers to do so and a very small addition to the software that runs the account would have allowed a warning message to be sent out automatically - as indeed they would do if I had fallen below the permitted minimum balance allowed on an account. All they said was "it's you own fault". True, but they lost the whole of my £60k investment and any opportunity of managing my money ever again!