written by clairelouise45 on 15/04/2008
Bad Points
We had a terrible experience with this monitor : the sound would cut out in the middle of the night, so only the lights would operate, no sound - NOT helpful ! And BT customer's helpline is as useful as a chocolate tea pot. Wouldn't recommend this to anyone.
General Comments
This is not a cheap product, but I found it really poor. The sound transmission would suddenly and intermittently stop working in the night, so when baby is crying I would suddenly hear a noise from along the corridor but no sound would be coming through the monitor. I spoke to the hotline and checked everything in order, which it was, but still the problem continued so I had to return it and buy a different monitor - not BT !