written by on 08/04/2008
Spanair flight was on time and staff were friendly. However, Lost my luggage. Numerous (expensive) phone calls never yielded a single person who could tell me anything about my bag except that it was missing. They asked for a letter requesting compensation, which I have sent twice. I have never received a response. It has been over 7 months now, and I have never received my luggage, compensation or explanation.
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