written by lyn168 on 25/02/2008
Good Points
The engines are maintained, considering that they are the only airline that flies in Indonesia without a history of incidents
Bad Points
The worse. No seat numbers so people rush to the plane to get seats. Passengers with children and infants are not even allowed to board first (the first airline to not allow infants and children to board!). If the route is Depansar to Jakarta, when you get to Jakarta, you need to ride a bus to the domestic arrival area. They just let all passengers squeeze themselves in a small bus with all the hand carried items and children.
General Comments
I went to Bali and chose Airasia because it has no history of any incidents. This is the only reason I chose it. As for value of money or service, it is JUST NOT worth it. The engines may be well maintained but the airline service in Indonesia is ALWAYS LATE. ALWAYS. 2Hours or even 6 Hours. If you are lucky they will inform you. Otherwise, your can sit at the airport and wait. I just don't know why they don't assign a seat number. The boarding pass has a section for seat number, but they don't bother to organize.
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