Pets at Home www.petsathome.com Review

Pets at Home www.petsathome.com
★★☆☆☆
1.9
From 799 reviews
23.0% of users recommend this

  • Customer Service

  • Quality of website

  • Value For Money

hash brown's review of Pets at Home www.petsathome.com

“I purchased a rabbit from the Telford store before...”

☆☆☆☆☆

written by hash brown on 19/02/2008

Good Points
Bright and colourful store, attractive to customers.

Bad Points
No care and consideration for the animals that they sell.

General Comments
I purchased a rabbit from the Telford store before Christmas and imagine my surprise when three and half weeks later, my rabbit had given birth to four babies. Pets at Home assured me that it was the breeders fault and not theirs, they even offered to take the babies from me for free! (for profit no doubt). They couldn't even look after my rabbit let alone four babies!

I am at the moment in the middle of a complaints proceedure with Pets at Home. Rest assured I will never use that shop again.

  • 45

    Goods purchased & cost

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Madbunny's Response to hash brown's Review

Written on: 20/03/2008

I can't believe they blame the breeder (there is only one by the way, in Essex somewhere, nice big 'factory' I guess)!!!
<br/>They really couldn't give a monkeys could they?!!
<br/>
<br/>Who have you complained to as I've emailed them but had no response.
<br/>
<br/>Thanks

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