Fisher & Paykel DD 603 Double Drawer Review

Good Points
It looks nice

Bad Points
Where to start? We've had nothing but trouble with it, Fisher & Paykel and their repair people in the UK, Kiwi Appliance Rescue, from the moment it was delivered: not draining properly, flooding, flashing malfuncions etc etc. A Kiwi Appliance Rescue repairman came out and told us we had installed it incorrectly (even though we had installed it and reinstalled it exactly according to the instructions) and charged eighty five pounds to put it right. Within 12 hours it was back to its old ways, and refusing to work.

General Comments
So in the six weeks we've had it we have been able to use it only about three times. And this is a eight hundred and ninety nine pounds machine that we thought was going to be an investment buy! John Lewis, where we bought it, has agreed to give us a full refund. If only F&P were so customer-focused: they have ignored numerous emails and when they finally did deign to reply told us that we couldn't get our eighty five pounds back. We are now going to buy a Miele but are determined that KAR reimburse us. Don't touch with a bargepole!