Boden Review

Click here if this is your business
2.3 / 5
31% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

grainy34's review of Boden


“My first order and what a mess up. ”

Written on: 28/01/2008 by grainy34 (1 review written)

Good Points
Clothes and catalogue look good. Friendly staff.

Bad Points
No free returns. Sizing terrible

General Comments
My first order and what a mess up.

Ordered a pile of clothes for my just 1 year old. All clothes ordered in 12-18 mnth. Two pairs of baggies supposed to be same size. One pair 1 1/2 inches longer. gathered roll neck top wouldn't even go over her head. 2 kaftans 12-18 way too small, next size terrible fit all bunched up round back of neck. 1 hoody top so tight couldn't get her arms in.

Re-ordered the baggies and was told I would get a free returns label as there was a sizing error. Never got the label. Got the new baggies exactly the same as the first lot. Paid to send it all back with a note saying how unhappy I was. No reply to this. Then had to phone up as there was a mess up with the refund which they have now sorted.

Needless to say I wont be using again.

  • sale items various

    Goods purchased & cost

  • On time


  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0