written by Princess07724 on 21/12/2007
Good Points
They have some very nice items.
Bad Points
They are over-priced and badly made.
General Comments
LK Bennett was once upon a time one of my favorite shops, but after having to deal with their customer services regarding some faulty (£110) shoes, I will never buy anything from this shop again. I have been refused a refund or exchange, and the unfriendly customer service advisor then proceeded to post the shoes back to my home address (non recorded delivery), and now the shoes are missing, and I can not get anyone to respond to my phone calls...not really what I expect from a high end High Street shop.
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