Virgin Broadband www.virginmedia.com Review

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★☆☆☆☆
1.2 / 5
14% of users recommend this
Click here if this is your business
  • Reliability

  • Customer Service

  • Speed Consistency

  • Value For Money

Guest's review of Virgin Broadband www.virginmedia.com

☆☆☆☆☆

“Virgin used to be the one brand name you could rely on...”

Written on: 17/12/2007

Good Points
None.

Bad Points
Rarely get above 300-500k. Drops out regularly. Poor customer support.

General Comments
Virgin used to be the one brand name you could rely on for customer service. We are paying for "up to 8Mb" yet rarely getting above 500k. (we did once hit 4Mb in the middle of the night) Ping rates are poor and customer service is appalling. Tied in to a 12 month contract but seriously considering changing providers and writing off the money!!!

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