Dreams & Memories, Ontario, Canada (no longer trading) Review

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From 9 reviews
22.0% of users recommend this

squeakie's review of Dreams and Memories, Ontario, Canada (no longer trading)

“We have been waiting for over 1.5 years for our...”


written by squeakie on 14/12/2007

Good Points
Great video! Too bad that portion of business was shut down.

Bad Points
Poor communication.

General Comments
We have been waiting for over 1.5 years for our wedding album from Dreams and Memories and we still don't have it. We have sent over 25 emails; several without responses, and those with responses took weeks to be responded to. Got a glimpse of our album, and several things were wrong - cover, lines in faces, wrong inscription on inside cover...needed to be sent back to be redone. Book not sent back until over a month later and still waiting. Gave up and requested money back, and was told it would take 2 - 3 weeks! It's been 4 weeks and we're still waiting. About 5 emails have been sent in the past week and no response.

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