ING Direct Review

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★☆☆☆☆
1.1
From 6 reviews
17.0% of users recommend this
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  • Value For Money

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Guest's review of ING Direct

“I wanted to open a savings account with ING Direct, I...”

☆☆☆☆☆

written by on 10/12/2007

Good Points
Nice friendly staff over the phone.

Bad Points
Complete waste of time.

General Comments
I wanted to open a savings account with ING Direct, I had to get several identification documents certified by a professional person, which I did, I asked a family friend who works for the Ministry of Defence, I sent all the certified documents along with a cheque to them, they wrote back stating that my certified documents were unacceptable and they had to be certified by a doctor or accountant or solicitor instead. I then opened another savings account with Egg and transfered my money to them. I then check my bank account and find I'm now in debt with my current account of more than 600 pounds, as ING still went ahead a cashed my cheque! I can't withdraw any money at all, and ING have said it wont be until the end of next week until they refund my money! I can't believe they have done this and am really angry about it.

I advise anyone not too waste their time with ING Direct.

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