written by kbellissma on 29/11/2007
Good Points
Butler service in Mediterranean village
Bad Points
Food, service and mosquitoes
General Comments
Visited this resort on a work trip and was extremely disappointed. I had read several reviews and many of them were true....
The ONE redeeming quality the resort had was the butler service in the Mediterranean Village...they were OUTSTANDING!!!
Other than that, the food was definitely lacking, most of the employees were cordial but did not have answers to any questions.
A large handful of them were very rude and unhelpful.
A small handful were above and beyond pleasant and helpful.
The resort and the rooms were also infested with mosquitoes - who LOVE the tourists :) And there were SEVERAL power outages on the Friday night I was there. Power outages to the ENTIRE resort....which left us in the dark for several minutes....
I have traveled all over the world in all types of hotels/resorts/hostels with all types of people.
Since I didn't pay for this trip (was work related) - I suppose it was acceptable (and beyond my control). However - had I paid upwards of $2000 to travel across the nation for a wedding or honeymoon I would have been seriously disappointed.
Can't speak for any of the other Sandals resorts - but if you are looking for top of the line treatment and great food - this resort is not the place to be.
And yes - the pictures are AMAZING - but deceiving.