Item: Toshiba 32ZP18
Rating: 1.5

russellcannell's review of Toshiba 32ZP18

“Purchased a 36ZP18Q just over a year ago and now it...”

★★☆☆☆

written by russellcannell on 13/09/2003

Good Points
picture & Sound

Bad Points
100hz as a standard is poor as is reliability ...of this set.....

General Comments
Purchased a 36ZP18Q just over a year ago and now it has died. It is stuck in standby mode. Toshiba say it needs a new microprocessor at £300+ .... So now i have a dead TV which cost me over £1700.

So much for good will from Toshiba .....!!!!

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Allenkj's Response to russellcannell's Review

Written on: 17/09/2003

Advice from the Trading Standards website:
<br>Q. I bought a fridge/freezer about 18 months ago, and the freezer section has completely failed. I went back to the shop, but they refused to do anything as it was outside the original 12 month guarantee. What are my rights?
<br>A. Firstly, when you buy goods from a shop, you enter into a contract under the Sale of Goods Act 1979 (as amended). This holds the shop liable for up to six years after purchase (Limitation Act 1980), providing that you can show that the problem is down to an unreasonable fault and not normal wear and tear. Secondly, remember that the guarantee is in addition to these statutory legal rights. Don't be taken in by the shop's argument here - they are using the issue of the guarantee as a red herring to try to avoid their legal obligations toward you. See our leaflet 'Buying Goods' for more information on your rights.
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<br>My addition: If you bought it on credit (including card) the finance company are also liable.

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