Next www.next.co.uk Review

Click here if this is your business
★★☆☆☆
1.6 / 5
17% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Siobhiecarroll's review of Next www.next.co.uk

★★☆☆☆

“Stores are nice. Lingerie fits well, but cannot locate...”

Written on: 15/11/2007 by Siobhiecarroll (1 review written)

Good Points
Nice clothes fit well mostly.

Bad Points
Staff on phone don't seem to have the ability or equipment to handle stock queries, I popped into Merryhill branch for an item but it wasn't in my size, they gave me an order number and phone number to order item, when I rang they gave another number who said the item or lingerie was showing as a bread bin ????? Still not found item.

General Comments
Stores are nice. Lingerie fits well, but cannot locate items on their list, phone contact centres saying the item a intimates bra which i wanted in plum colour doesn't exist, however I have seen them in the merryhill branch but not in my size and purchased two similar bras, when I provided these codes they also did not exist on their systems weird !!!!!

  • bras

    Goods purchased & cost

  • Still waiting

    Delivery

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0