written by julian2265 on 26/07/2007
I just bought a brand new Hewlett Packard laptop. The screen on the one I bought malfunctioned within 2 weeks of use. I'm sitting here 4 weeks later with still no laptop - while it's been sitting with them for repair. I had a dell for years and never any significant issue and good support from them when needed. The service from HP is about the worst I've come across in relation to any big company.