Written on: 30/04/2007 by Elaine 123 (1 review written)
Good Points
Absolutely none
Bad Points
Service solutions based in India
General Comments
I have been with them for over 2 months, and I do not have a good word to say.
The whole AOL UK Internet service division is a shambles.
As rated by our community of reviewers
" Appalling Customer Service " Read More
" Incompetent and dishonest " Read More
Written by vwg1311
" Worst broadband I've ever had " Read More
" Poor Service " Read More
Written by MaryMcclymonth
" Unable to fix a simple problem " Read More
Puretoon's Response to Elaine 123's Review
Written on: 02/06/2007
Can I just say to Elaine -give it time. I was on AOL for many years but simply got fed up, that's why I changed, but am thinking of returning to them again.
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<br/>I think you get dropped connections on any ISP although in all reality you shouldn't as it's an 'always on connection'-but's it's not an ideal world is it?
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<br/>I personally recommended AOL to many people-family (my own daughter)and friends and not one have had any issues or problems with AOL at all. The only problem my daughter had was using that terrible Voyage modem which is notorious for bad connections, then I suggested the router and fitted it for her and now, no problems at all.
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<br/>So please try and hang in there Elaine.....