written by mallie01 on 11/02/2007
Good Points
Really liked the parental controls and when things are running smoothly its great
Bad Points
Since getting a laptop as well as a PC and putting an xbox live onto the wireless system we have had no end of trouble. Crashes regularly and the customer service is a bit of a hit or a miss. Spent over 2 hours on there today with an extremely stroppy woman who refused to pass us on to someone else!
General Comments
Looking to transfer my business elsewhere as have had enough of this service with AOL.
As rated by our community of reviewers