NTL Broadband www.home.ntl.com Review

Click here if this is your business
NTL Broadband www.home.ntl.com
★★☆☆☆
1.8
From 103 reviews
33.0% of users recommend this

  • Reliability

  • Customer Service

  • Speed Consistency

  • Value For Money

Click here if this is your business

andreji's review of NTL Broadband www.home.ntl.com

“We installed NTL after having used BT (with no...”

★☆☆☆☆

written by andreji on 26/01/2007

Good Points
Nice technical guys.

Bad Points
See below...

General Comments
We installed NTL after having used BT (with no problems), and since the beginning, we found that the connection was intermittent (it would disconnect and connect constantly). We called the customer service centre several times. They spent a long time trying to prove that the problem was on our side and not in theirs (our PC, the router, etc)... We changed routers 3 times, tried to connect with different PC's. Nothing!!!!

We had problems with our NTL cable as well, so a technical guy came round, and he told us that this was a common problem. He said that with Virgin on-board, investments were likely to increase, so problems should be solved. LET'S HOPE!

  • Value For Money

write a review
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0
Report this review

Share this Page

Business Owner?Claim your free Review Centre Star Rating badge now!
Claim your item page Take control of your reviews by setting up
your free Business Account