
Rentforless, www.rentforless.com.au
Customer Service
Value For Money
Rentforless, www.rentforless.com.au
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User Reviews
Customer Service
Value For Money
Not Happy
Rent for Less Tasmania charged us for a scratch we didn't make and didn't bother to tell us they were going to charge us a fortune even though we had insurance. Take photos of every panel, before and after you use the vehicle, and don't let them do this to you too! They absolutely ruined our holiday.
Customer Service
Value For Money
Hired A Suzuki Alto From Rentforless For A Week. C
Hired a suzuki alto from rentforless for a week. Car looked ok but found out later 2 front tyres borderline, 2 rear illegal, bald and with splits (Tracking was also off). One tyre went flat on us and was beyond repair so was told to get new one. Wasted a day looking but no tyres available in Tasmania-awkward size (prob why they didnt bother sorting out before hire). Got back to depot after going days with no spare and 3 dodgy tyres for 3 days. Told to go to supplier who they had organised a tyre with, no luck, wrong size.
Handed back car and told the staff about poor condition of tyres who agreed to refund my bond as the tyre was not servicable on hire (note no apology). I am still to see my bond repaid, have sent emails and no response.
AVOID - bad cars, bad service, dishonest
Customer Service
Value For Money
This Would Have To Be One Of The Most Personalised
This would have to be one of the most personalised rental companies in Aus. We were pleasantly surprised to experience such wonderful service from staff members, invaluable local knowledge and advice made our holiday something special. Everything was explained thoroughly at booking so we had no unpleasant surprises on arrival. The pick up from our hotel made life easy and airport return likewise. There was a $33 charge to leave at the airport but even so that's cheaper than a cab. We booked a Hyundai i30(brand new)which was perfect for us, would have loved the Mini convertible but maybe next time?
The main reason we chose Rentforless was that we were allowed to take it on Bruny Island, other companies won't allow this which is such a pity because it is well worth the visit. Well done guys, we'll be back and will highly recommend!
Value For Money
We Had The Best Experience In Tassie With Having R
We had the best experience in Tassie with having rented a Mini Cooper Covertible from a local company, Rentforless. Although we had booked a Corolla, the cost to upgrade was too good to pass up and really put the icing on the cake for our touring holiday. Would certainly recommend these guys and compared to the experience we had last year with a major company, we've got to give them 5 stars.
Customer Service
Value For Money
My Family And I Hired A Vehicle From Rentforless I
My family and I hired a vehicle from Rentforless in Hobart for 2 weeks in January. The vehicle was new (reg in Dec 09) and well presented. Booking online provided us a rate almost half what the multinational companies had to offure!
The staff provided us with directions and even helped us plan our trip! Something that no other car rental company has ever help me with. When the car was collected however there was not a tank of fuel, but I just returned it with the same level and there where no additional charges.
Value For Money
Do Not Use Rentforless Rental Company. They Will C
Do NOT use rentforless rental company. They will charge you the price of a full tank for refuelling, even though the car is returned full of fuel. Also, they will charge 35 dollars for cleaning an otherwise spotless vehicle - i did clean it, and they still tacked on the charges. Further, charges continue to appear on my credit card which are totally unexplained. This company is truly RentforMuchMore than a reputable company. Stay away!
As a representative of Rentforless I would like to confirm our policy regarding fuel....if the vehicle is returned with less fuel than when it went out, a charge will apply. This is the same with every rental company. We do not supply free fuel, but some people try to cheat.
With respect to cleaning, it is rare that a charge is made, and certainly not when a car is returned in reasonable condition. The above complainant has no basis for these comments.
I found this review not helpful because.. I find it difficult to accept a reputable local company with 30 years trading would apply charges without cause. Theres always 2 sides to a story.
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