written by kgemes on 01/08/2006
Good Points
NOT BAD IN OUT OF CITY USE. LOTS OF HELPFUL INFORMATION ABOUT LOCATION OF SERIVCES; RESTAURANTS, HOTELS, SERVICE STATIONS, ETC.
Bad Points
OFTEN LOSES SATELITES. PRODUCT SERVICE IS INCREDIBLY POOR.
General Comments
GARMIN PRODUCTS ARE GENERALLY GOOD. HOWEVER, GARMIN PRODUCTS ARE AMONG THE WORST SERVICED PRODUCTS IN THE WORLD. TO GET A TASTE GO TO THEIR WEB SITE (www.garmin.com) AND LOOK FOR INFORMATION REGARDING THEIR NAVIGATION PRODUCTS FOR CARS. YOU WILL SEE A LISTING FOR 'MARINE' AND 'AVIATION' BUT NONE FOR 'AUTOMOBILES'. THAT JUST GIVES YOU A WARNING ABOUT THEIR LEVEL OF SERVICE COMPETENCE. IT ONLY GETS WORSE. SUPPOSE YOU BUY THEIR NEW CITY NAVIGATOR EUROPE VERSION 8 DVD; TRY TO FIND OUT HOW TO PURCHASE AN UNLOCK CODE FOR THE DVD. IT'S IMPOSSIBLE. OH, DON'T BOTHER RINGING THEIR SUPPORT LINES, THEY ARE USUALLY BUSY. YOU CAN'T EVEN FIGURE OUT HOW TO GIVE THESE GUYS MONEY; NOW THAT'S INCOMPETENCE OF THE HIGHEST LEVEL
BE SMART: DON'T UNDER ANY CIRCUMSTANCE BUY THEIR PRODUCTS.
Bobpj's Response to kgemes's Review
Written on: 08/01/2007
I have been using Garmin products for nearly 10 years and have no complaints regarding products, service or information.
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<br/>They provide a comprehensive download site.
Hackedoff's Response to kgemes's Review
Written on: 14/05/2007
Just purchased City Navigator v9 DVD Free,took a few weeks to arrive. Went online to Garmin.com site. $88 approx £46 Good value. Payed by card online, unlock code sent back to my email address within 15 mins.