Hitachi Review

Click here if this is your business
★★☆☆☆
1.5 / 5
13% of users recommend this
Click here if this is your business
  • Value For Money

Pantherfan's review of Hitachi

★★★★☆

“My Hitachi television set, when it worked, had a great...”

Written on: 23/05/2006 by Pantherfan (1 review written)

Good Points
Great picture quality for the 51 inch television I purchased.

Bad Points
Poor customer service. I experienced problems 33 days after purchase of my product. It is now May (I purchased the TV in January), and I have been able to watch the TV for less than 7 weeks. Customer service is slow... and I mean slow. No one is able to answer questions, and you get the same avoidance answer with each call. I have been waiting for two weeks for an RMA number to return the set.

General Comments
My Hitachi television set, when it worked, had a great picture. I searched around, and I was very pleased with the product until it stopped working. When the technicians had problems fixing the set I was very disappointed with how long it took to get a new TV, and how unimportant Customer service is to Hitachi.

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0