Freemans www.freemans.com Review

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★★☆☆☆
1.5
15.0% of users recommend this

Julabubs's review of Freemans www.freemans.com

“I have been a customer of Freemans catalogue for...”

★★☆☆☆

written by Julabubs on 24/04/2006

Good Points
Choice of clothing for women
Relatively good customer service

Bad Points
Stock levels seem to be an issue, and there is also an issue with parcels going missing!

General Comments
I have been a customer of Freemans catalogue for years, and I have spent hundreds of pounds with them. I mostly found them to be OK. Recently, I have ordered three separate orders, two of which never turned up, and one appeared two days later after I complained to Freemans. Freemans did refund the amount to my account, but now I do not trust the courier service they use. What happens if I order something expensive and they say I am at fault next time? I have closed my account and will continue to use the super efficient service from Additions Direct.

  • Value For Money

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