Dolcis Review

Click here if this is your business
★★☆☆☆
1.6
30.0% of users recommend this
  • Quality of service

  • Layout of shop

  • Value For Money

Click here if this is your business

pr86's review of Dolcis

“I bought a pair of suede effect boots from Dolcis for...”

★☆☆☆☆

written by pr86 on 20/02/2006

Good Points
Chep and cheerful

Bad Points
Extremely poor quality merchandise and terrible returns policy

General Comments
I bought a pair of suede effect boots from Dolcis for what I thought was a reasonable price. However after two weeks of normal wear (about 3-4 days per week) the heels had worn down to the metal part and the toes had started to fray. I took the boots back with the receipt hoping that I would at least be able to get them repaired or replaced however I was told that I was not entitled to anything as there is no guarentee as to how long a pair of boots should last and that I should have got them repaired as soon as the heel began to wear away. They did not agree that a pair of boots costing £40 should not need to be repaired after 2 weeks and if they do need repairing so quickly that they are not fit for the purpose they were intended for i.e. walking in them. I will never buy anything from Dolcis again and I encourage anyone wanting to purchase from them to think twice as if any faults occur you will be very lucky to get Dolcis to take any responsibility for the problem.

  • £40

    Goods purchased & cost

  • Layout of shop

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0