
Just Motorcycle Insurance
Customer Service
Value For Money
Just Motorcycle Insurance
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User Reviews
Customer Service
Value For Money
Robbing Fookers
insured my bike 2 months ago ,sold bike brought anouther bike same make same model just a year older and the ROBBING FOOKERS wanted anouther 91 pounds ,50 pounds admin fee and 41 pounds because basically had a different number plate ,,,unfortunately for them I am the events organiser for the Yamaha xjr owners club we do a lot of bike shows so I am going to get a banner made and let thousands of bikers who come to the major uk shows ,know what this company are like ,,,,lets hope we take a lot of custom away from these thiefs
Customer Service
Value For Money
Weasels
I set up the comprehensive insurance over the phone and then had conversation via e-mail about proof of no-claim bonus of previous terminated insurance. I sent them proof of no claim bonus before 14-day notice period and I got an answer this was sent to some department to check whether it's alright. No one answered.
20th day after set up, I've got notice my policy was cancelled due to not submitted valid no-claim proof. I called them and was told my previous insurance expired in year of 2013. My previous policy started in 2013 and they incorrectly misplaced "since" for "until". Document was correct. I told them they did cancel my policy due to their error and so I require to undo their action which was possible and I was said first lie: "You'll get full refund".
Well I wasn't offered with full refund, but with 3/4 price I paid, £170 less. I was told they can't give me full refund, because the document I sent wasn't proper and so "termination date" was missing in the document. I have e-mail where they required no-claim proof cite: "...the document has been translated into english, showing number of years claim free and insurers address and logo."
Summary: this insurance company does whatever they want, they'll laugh in your face, take your money and cancel your insurance without notice. Because they can. In addition.. any detail amend after you set the insurance is £50. Enjoy.
Customer Service
Value For Money
Changed The Renewal Price 3 Times While On The Phone!?
tryed to renew policy through renewal quote of £153.92, then was qouted £160.83, agreed to that, then said that was wrong it was now £175.00!!?? have never known a company not honour the renewal quote when the details are the same as year before
Customer Service
Value For Money
Trying To Bill Me Almost A Year After I Cancelled My Policy
To all Bikers out there, make sure you avoid Just Motor Cycle Insurance like the plague, had a bike which I sold in June 2013, rang the above company to notify them of the sale, to which I was told he could access the finance website, but if I owe any money I would be notified, in April 2014, I received a letter from Just Motor Cycle insurance asking me to pay them £68.?? for my insurance, when I rang to ask them what this was about they said, money I owed from my policy, I told the nice man, I had cancelled it in June 2013, I have now received a letter from a Debt Collection agency now asking for more money 2 days after receiving the first letter along with there slice on it, I am absolutely appalled and irate to say the least, never again will I deal with this company, this is whats know as having your pants taken down and shafted dry, forgive my crudeness but I am so angry and there is nothing I can do about it, thank you for your lack of service and support
Customer Service
Value For Money
Lie Through There Teeth & Not Covered Outside House
I had a false claim made against me, I went with Just motorcycle insurance because I knew they were a part of Carole Nash who are supposed to be good, well a few days ater taking my policy out I get a snotty letter from them because of an old false claim make against me and ordered to pay half my premium again but was assured I'd get it back when I had evidance from my old insurer.
Well tons of phone calls later and this isn't good enough, they finally only give me half a refund because a claim wasn't made and it would have affected my policy, I kept arguing it was a false claim and has been totally removed but they had none of it.
Also one new thing they have put in **Check you policy** if you park your bike within 100 meters of your property and its not inside your garage and the bike is stolen they won't pay out, umm. So what happens when its outside the garage and I'm getting ready to ride it you've guessed it NOT COVERED!!
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