written by angry meldrew on 01/09/2005
Good Points
Good suction.
Bad Points
Too heavy.
Cable is too short and does not retract fully.
Hose too short - will not reach an average staircase, and pulls over the whole unit. My wife has many bruises from the unit falling on to her on the stairs.
Suction is excessive at times, thus it sticks on normal carpets - combined with the weight of the machine it becomes unusable after 10 minutes - my wife now has blisters and a sore shoulder form normal house cleaning.
General Comments
The Bosch BUC 11700 Vacuum Cleaner has a completely flawed design! It is unusable as an every day household vacuum cleaner by the average person. Bosch refused to acknowledge this in our complaint to them, but lo and behold, we bought one in March and found it was no longer available, from Bosch, a week after we bought it from Kays Lifestyle online.
We have been forced to go out and buy a replacement - not a Bosch!
The worst household appliance I have ever bought, and I thought Bosch would be a guaranteed good buy. It transpires that the machine is really a Vax!!!!!!
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