Dickenson Bay, Rex Halcyon Cove Review

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vivienyoung's review of Dickenson Bay, Rex Halcyon Cove

★★☆☆☆

“Rex Halcyon Cove has been a wonderful hotel; when all...”

Written on: 24/03/2005 by vivienyoung (4 reviews written)

Good Points
Location - fantastic beach (shared with Sandals resort nearby), calm clear waters. Lots of sun loungers, not too crowded. Water sports available. Friendly staff. Food on site either really good or abysmal - seemed random.

Bad Points
Accommodation tired, really needs a makeover. Antique plumbing & furnishings. Response to maintenance requests variable (but this is a problem throughout the Caribbean).

General Comments
Rex Halcyon Cove has been a wonderful hotel; when all the fixtures & fitting were new it must have been lovely. It's well laid out, nice well-kept grounds and the staff are friendly and helpful, although their efforts are hampered by trying to cope with guests complaining about their rooms. We booked a standard room and upgraded to a beachfront studio when we got there. The studio had a narrow (sitting-out type)balcony overlooking the beach - wonderful. But the room itself - the WC didn't flush properly, the sliding wardrobe door fell off, and the tiny fridge could have starred on the Antiques Roadshow. During the two weeks we repeatedly asked for the WC to be fixed & although they came a few times it never did work right. We gave up asking eventually, using the loo in the reception area when needed. We were on a room only basis, but found that it was cheaper to buy an all-inclusive food package for breakfast & dinner (they sell various combinations of meals and days). There aren't many places to eat out nearby. There is nightly entertainment (variable) at the large beach bar, also a function room used if rain threatens. Hotel restaurant is nicely presented, with attentive staff, but food varied in quality from day to day. Beach area is wonderful, very clean and well looked after.

  • Value For Money

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347084_Steve Edge's Response to vivienyoung's Review

Written on: 24/02/2008

I disagree with this review because... I found it offered a totally unacceptable standard of accommodation and service

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