Paris, Charles de Gaulle Airport Review

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  • Customer service

  • Overall cleanliness

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dorsetlass's review of Paris, Charles de Gaulle Airport

“Charles de Gaulles is a most foul airport. I flew in...”


written by dorsetlass on 03/11/2004

Good Points
Good points! They are none.

Bad Points
Unhelpful staff
Bad layout,
Bad signage,
Expensive refreshments,
No toilet facilities in Departures.

General Comments
Charles de Gaulles is a most foul airport. I flew in from LHR over the Half term holiday, and was met with a dirty, badly run airport, so typical! It never changes.

The staff are rude and unfriendly.

The staff member at the RATP desk just shrugged his shoulders when I asked for a Paris Visite ticket.

In contrast the Roissy Bus service from the airport was fast and comfortable.

On return to CDG for flight home, we found it difficult to find check in. It was discovered EVENTUALLY after passport control!

Cafe staff rude and abrupt. Very little choice of food or drink, and what there was was expensive.

Once through into departures, you have to ask the security staff nicely if you may go back through security to visit the conveniences! (some security that is!)

All in all, not a place I want to use again if I can help it

  • October 2004

    Date of use (month/year)

  • Excellent

    Transport links

  • Poor

    Range of shops

  • Poor

    Eating facilities

  • Overall cleanliness

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