Maison Bleue, Edinburgh Review

Good Points
* Nice decor.

Bad Points
* Food was lukewarm

* Manager was rude

General Comments
My girlfriend and I read positive reviews of Maison Bleue Restaurant, and so we booked a table for dinner. This turned out to be a mistake, and we would advise that you read this review then decide whether you'd like to be treated as we were.



We bought a bottle of wine and a two-course meal each. At the end of the meal, my partner made it known to our waitress that her food had not really been up to the standard she had expected. Both of our courses had been lukewarm at best, but my partner's salmon was very hard on the outside, indicating that it had been overdone.



The waitress apologised, and passed this feedback on to the manager. He arrived, without introducing himself,

claiming that he had tested the salmon with a fork, and found it to be

fine. He also said that most of it had been eaten. In no way did he take

my partner's comments on board - choosing instead to aggressively argue the point.



This upset my partner, so once again, she asked the manager when he passed by why

he did not accept her comments. In our initial conversation, he stated

that he never, ever received negative feedback. But this second time we

spoke to him, he said that "I get this ten times a day". Sadly his

parting comment was even less articulate - a wave of his hand and "I can't be

arsed with this", before taking our bill away for payment. This in front

of a room full of diners, on one of the busiest weekends of the year.



Initially, we commented about the food being of a standard less than

expected. But because of the manager's poor handling of the situation, it turned

into something much uglier, with the manager insulting a customer in front

of a full restaurant. So poor was his behaviour that a German couple on

the table next to us suggested to our waitress that we should not have to pay

for our meal. But this was the manager's decision to take, not hers. We paid and left.



Worse still, I have since emailed the owner and written to him twice to ask what he thought of his manager's behaviour. I haven't received a reply, and needless to say will not be returning. Edinburgh has a lot of fantastic restaurants, with polite staff and amazing food. This wasn't one of them.