Pet Plan UK Pet Insurance www.petplan.co.uk Review

Pet Plan UK Pet Insurance www.petplan.co.uk
★★★★☆
4.5
88.0% of users recommend this
  • Customer service

  • Value For Money

snootycat's review of Pet Plan UK Pet Insurance www.petplan.co.uk

“I paid into Petplan Pet Insurance for a few years with...”

★★★★★

written by snootycat on 13/07/2004

Good Points
Sympathetic service, no problem with the claim.

Bad Points
A bit more expensive.

General Comments
I paid into Petplan Pet Insurance for a few years with no claim, however my beloved cat fell ill, and there was a mistake over the diagnosis. He ended up , after several weeks of treatment, at the Royal Veternary College where unfortunately he had to be put down. I was decimated by his death as he meant the world to me, however the Royal Veternary College, my local vet and Petplan were very sympathetic. The Royal Veternary College took ages to send me a bill, and in the end I had to insist it was sent. I then sent it to Petplan who paid up immediately with no quibble despite the fact that by now the bill had risen to over £2000. They even sent me a letter to say that they were sorry my cat had died. I was very satisfied with the service, and even if it is a bit expensive compared to others the peace of mind it gives is well worth the extra. I currently have three cats and pay something like £22 a month which I consider reasonable considering the size of vets fees these days.

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