Royal Bank of Scotland Review

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Royal Bank of Scotland
★☆☆☆☆
1.4
From 169 reviews
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sereider's review of Royal Bank of Scotland

“A junior staff member from the Royal Bank of Scotland...”

☆☆☆☆☆

written by sereider on 14/06/2004

Good Points
None

Bad Points
Inability to contact a staff member

General Comments
A junior staff member from the Royal Bank of Scotland in a central London branch refused to provide the address or phone number of a team leader in the marketing department whom I wanted to contact since she said he maintained no contact with a client or prospect. She refused to pass on a message to the individual in question.

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Babrahams's Response to 158765_sereider's Review

Written on: 14/07/2005

So what is your point?? Why did you not ask to speak to a more senior member of staff who would probably been able to help you out?
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<br>Just because you did not get a telephone number straight away does not make RBS a bad bank!

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