Perfume Point www.perfumepoint.co.uk

Perfume Point www.perfumepoint.co.uk

User reviews
1.3

Customer Service

2.3

Quality of website

2

Value For Money

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Perfume Point www.perfumepoint.co.uk

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Perfume Point www.perfumepoint.co.uk
3.93 61 user reviews
572%
42%
30%
22%
123%
02%
1.3

Customer Service

2.3

Quality of website

2

Value For Money

User Reviews

Lollyrockz
1

Customer Service

1

Quality of website

1

Value For Money

Dont Order From Them

I ordered a bottle of perfume for my daughter for Christmas (guaranteed delivery) had still heard nothing even after numerous e mails (unanswered) and hours trying to get through on phone. Surprisingly again (no answer) to finally get an e mail on the 14tg January telling me my order had been cancelled. SHAM OF A COMPANY !! DO NOT BUY FROM THEM !!

Guest
1

Customer Service

1

Quality of website

1

Value For Money

Buyer Beware

Do not buy from this company. Bought item on the 7 Dec not receved. Did not tracking number. Have not received item. Emails do not get answered and the phone does not get picked up. Sham company and disappointed presents did not arrived for Christmas. Very e pensive mistake !

BigBandSheetMusic
1

Customer Service

Non Existent Customer Service

Ordered item on 18th December and still not received. No answer to 4 emails or any telephone calls. I think that this business is either a sham or something similar.

Kobes
1

Customer Service

1

Quality of website

1

Value For Money

Sham Company!!

Placed an order with this so called company on 14th December, and I am still waiting for the order to arrive. I have tried ringing the 'customer service' telephone number which is a waste of time as no one ever answers, and tried emailing too to which I have not had a reply. This company in my opinion is fraudulent, they take your money but do not provide your goods. Whatever you do, DO NOT BUY FROM THIS COMPANY!!! Innocent people are being ripped off.

largeglassofwine
1

Customer Service

1

Quality of website

1

Value For Money

Does This Company Actually Exist ?

Another fool, who ordered Christmas gifts that were not received. No answer to emails, and you hold on the phone for ever.

Hoping to get refund via credit card company, but at the moment they don't seem eager to help me

I've now ordered from Amazon so have paid for perfume twice ! Expensive mistake

cookiemom01
1

Customer Service

1

Quality of website

1

Value For Money

Do Not Buy !

Do not buy from this company ordered from them 2 weeks ago still nothing, was meant to get within 3 days as I paid for tracked postage, tried to email no reply , tried to call them waited for 45 mins no reply , have now called my credit card company . please do not buy from them I now think its a sham company, I'll need to purchase this Christmas gift elsewhere at least I still have time others may not .

Guest
1

Customer Service

5

Quality of website

5

Value For Money

I Was Scared After Reading Reviews But I Was Wrong..

i was sooo scared after i bought from here and ready the reviews made me scared, i thought i was not going to receive my perfumes but i did receive my perfumes..Thank u soo much...one disadvantage is that ..the customer services never pick the phones.

csmitch71
4

Customer Service

5

Quality of website

5

Value For Money

Great Price And Quick Delivery

i have reviewed my experience with perfume point

but it went to sister store the fragrance shop.

i got 100ml of jimmy choo EDP for £41 plus delivery

came quick and i was happy as i was worried after

reading some reviews the quality is great my wife

says. It came in 3 days of ordering and a day before

valentines on Sunday very happy with experience with

perfume point.

donotbuyfromthisplace
1

Customer Service

3

Quality of website

1

Value For Money

Do Not Buy They Are Rubbish

I ordered some perfume and two weeks later it still is not here..... having tried and failed to contact them ( they never answer the customer service line) i also emailed twice......( ooooo what a shock) no reply! So now i am about to ring my credit card company and do a charge back.......BUY AT YOUR PERIL!!

Guest

Still Waiting After 3 Months

Paid in February for two items which I have never received...no dispatch notice sent and so far no response from the company about my non delivered items. Paypal dispute raised but still nothing!

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Q&A

JulieThomas123

Is there another way to contact this company? I am having trouble contacting them (25+ mins on 'hold' every time I phone and they haven't responded to my emails) as I haven't received the perfume I ordered, but they have taken the money. Advise appreciated.

csmitch71

They have a sister shop the fragrance shop they helped me when i needed to contact perfum point hope this helps. 

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