Proline 28n1 Review

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1.9 / 5
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  • Image Quality

  • Sound Quality

  • Features

  • Value For Money

CDA's review of Proline 28n1


“I bought my Proline 28N1 Television in December 2000....”

Written on: 25/04/2004 by CDA (1 review written)

Good Points
Inexpensive at under £200, good picture and sound, plays NTSC via RGB scart, 3 viewing modes - wide screen, 4:3 & zoom.

Bad Points
poor reliability, poor after sales service from Comet

General Comments
I bought my Proline 28N1 Television in December 2000. After just under 8 months the edges of the screen compressed by about 4 inches to give it a sort of vertical letterbox effect. Still under guarantee, so Comet engineer came out to perform a secret combination of button pushing on the TV & remote and problem solved. Ten days later the same problem occurred. Cue second engineer and a similar mysterious combination of button pushing.

A month or so later and screen again compressed from the sides. Cue third engineer who explained that this model is known to have a static/electrical short problem which causes the set to reset to it's factory settings (all picture and sound preferences also lost). One soldering iron later and an earth wire was added near to the internal speakers and the problem was meant to be a thing of the past.

Another month or so later, cue the first engineer again. Wire repositioned and more button pushing transpired.

After 12 month guarantee elapsed picture compressed again, cue another engineer. Despite the fact that this was clearly an ongoing problem told that as TV was now over 12 months old I would have to pay the £49.95 call out fee plus £5.05 for a 'CRT socket', which I was assured would cure the problem. Another combination of button pushing later and the screen was back to normal. Not trusting to the confidence of the engineer and after pleading with him to break the magic circle and divulge the secret code of button pushing he revealed the mystery, which I'm glad he did as the problem remained but at least I was able to fix it myself in a few seconds. If you have this problem on your TV the trick is to hold in the middle button underneath the panel on the front of the telly whilst pushing the 'ON' button. You then have three seconds in which to push the 'standby' button on remote (the central red button). That puts the screen into it's factory settings mode. Scroll down on remote to 'EW' which is the width setting and press 'right' on you remote to increase the width of the screen. Once desired width has been reached settings are stored by pressing the 'yellow' key on the remote.

All well and good for next year or so, except for having to perform the minor inconvenience as described above every now and again.

TV is now 3 years and 4 months old and has completely died. It cannot be turned on as keeps turning itself off when I try.

Don't fancy the thought of another series of engineers traipsing through the house so TV will be going bin side in favour of a new and NOT Proline model.

If you are looking for a cheap tv for occasional use for a short period of time these will see you through. If you're looking for something that will last more than a couple of years I'd give this a wide berth.

  • Value For Money

  • Image Quality

  • Sound Quality

  • Features

  • Over 1 Year

    Time Television Owned

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