written by Sporgmaster on 12/03/2004
Good Points
Fantastic picture - if it works
Bad Points
Inherent bulb/power problem - a potentially good product not yet ready for market
General Comments
When this Sony KF42WE610 Rear projection television works, it's fantastic. However, the bulb/power failure problem (mine started collapsing on day 3 after delivery) renders the set a rather large, expensive paperweight. It would be interesting if Sony actually provided the failure rate stats to its customers (hah!). The tech repair people are fully aware of the problem, and advised me they have a "mod" to fix it. Why would Sony put out a "mod" if they didn't perceive there was an endemic problem with this set (my set's manufacture date is February 2004)? Would Bentley dealers continue to sell cars from their showrooms if they knew there was an outstanding design problem that would render a considerable number of them entirely inoperable? I think not.
I'm having my set fixed (at Sony's cost) and then will return it within my 30-day return period. Undoubtedly, they'll eventually pawn it off on some other unsuspecting Sony customer.