written by carolannew on 29/05/2008
Good Points
Very Quick at taking booking and deposit
Bad Points
Not so quick at sorting things out.
General Comments
At present we have our wedding reception booked in The Lodge Country Inn in 7 weeks time. So far i have tried 8 times to book an appointment to go in to discuss the menu.
5 times i was told there is no one available. How difficult is it to make a booking.
We finally got one appointment, only to turn up and they had a power cut, could not let us know as they had no phones. Strange that they knew what was happening with the electricity though.
Booked another appointment only to come home from work early and they had left a message on the machine cancelling the appointment and that someone will call the next morning.
The lady did call the next morning only she had NO idea why she was calling us.
At the moment I am on the verge of telling them to shove it, but at this late stage its proving rather difficult to get somewhere else.
Will have to wait and see what next week brings